Effective Date: 01.03.2025

Welcome to ROMAO TRADING S.R.L. (“we,” “us,” “our”). By accessing or using our website www.oanarotariu.com (the “Site”), and engaging with our services, you (“you,” “your”) agree to comply with and be bound by the following Terms and Conditions. If you do not agree with these terms, you should not use the Site or its services.

These terms form a legally binding agreement between you and [Your Coaching Business Name]. Please read these terms carefully to understand your rights and obligations.

1. Acceptance of Terms

By accessing and using the Site or engaging with our services, you affirm that you have read, understood, and agreed to these Terms and Conditions. If you disagree with any part of these terms, you must refrain from using the Site.

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the Site. We encourage you to review this page periodically to stay informed about our policies.

2. Services Provided

[Your Coaching Business Name] provides coaching services, including but not limited to:

• One-on-one coaching sessions (virtual or in-person)
• Discovery calls (introductory, free consultation calls)
• Digital resources (free and paid e-books, PDFs, and other materials)

By using the Site or booking services, you confirm that you understand the nature of these services and are choosing them at your own discretion.

3. Account Registration

To access certain services on the Site (such as booking a discovery call or purchasing resources), you may need to create an account. You are responsible for providing accurate, up-to-date information during registration and maintaining the confidentiality of your account details.

You agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from unauthorized access to your account, whether caused by you or a third party.

4. Booking a Discovery Call

To book a discovery call, you must provide:

• Full name
• Email address
• Responses to wellbeing-related questions

After booking the call, you will receive a confirmation email with a link to choose your preferred date and time via a third-party calendar application. You are responsible for attending the call at the scheduled time. If you need to reschedule or cancel, please notify us at least 24 hours in advance to avoid a cancellation fee or missed opportunity.

5. Purchasing E-books and Digital Resources

When purchasing digital resources such as e-books:

• Payment Information: You will be required to provide accurate payment details, including name, email address, billing address, phone number, and credit/debit card information. Payments are securely processed via Stripe.
• Access to Content: After completing your purchase, you will receive a link to download your e-book(s). An account will be created for you with your email address, and you will receive an email with a temporary password to access your purchased content, which you must change upon first login.
• Refunds: All sales of digital products are final. Due to the nature of digital goods, we do not offer refunds, exchanges, or cancellations once a product is delivered or downloaded. Please ensure that you review the product description carefully before purchasing.

6. Third-Party Services

To enhance your experience, we use third-party services to facilitate various aspects of our business. These third parties process your personal data for specific purposes outlined below:

• Mailerlite: Used to send marketing communications, including newsletters and updates. By subscribing to our newsletter, you consent to receiving emails from us via Mailerlite. You can unsubscribe at any time.
• Stripe: Used for payment processing. Stripe securely handles your payment information, and we do not store any credit/debit card details on our servers.
• Google Meet: Used for video conferencing during coaching sessions. You will receive a link to join the session via Google Meet.

We take reasonable steps to ensure that these third-party services are compliant with applicable data protection laws and take appropriate measures to protect your personal data.

7. User Responsibilities

By using the Site, you agree to:

• Provide accurate and truthful information when booking services or making purchases.
• Use the Site for lawful purposes only and refrain from engaging in any conduct that may damage, disable, or interfere with the proper functioning of the Site.
• Respect our intellectual property rights, and refrain from copying, reproducing, distributing, or selling content from the Site without permission.
• Keep your login credentials secure and notify us immediately of any suspicious activity on your account.

8. Intellectual Property Rights

All content on the Site, including text, images, videos, e-books, logos, and other materials, is owned by ROMAO TRADING S.R.L. or its licensors. You are granted a limited, non-transferable, and revocable license to access and use the content for personal, non-commercial purposes. Any unauthorized use of the content is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by applicable law, ROMAO TRADING S.R.L. and its affiliates, partners, and third-party providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or services. This includes, but is not limited to, damages for loss of data, loss of business, or interruption of service.

We make no warranties regarding the accuracy, reliability, or availability of the Site and services, and we are not responsible for any third-party content or links.

10. Privacy and Data Protection

We value your privacy. For more details on how we collect, store, and process your personal data, please refer to our [Privacy Policy]. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), to protect your personal information and ensure transparency in data processing.

11. Cookies

The Site uses cookies to enhance your experience. For more information on how we use cookies and how you can manage your cookie preferences, please refer to our [Cookie Policy].

12. Termination of Services

We reserve the right to suspend or terminate your access to the Site and services at our discretion, particularly if you violate these Terms and Conditions. Upon termination, you may not be able to access certain features or content on the Site, and any paid services or products are non-refundable.

13. Dispute Resolution and Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country]. Any disputes arising from these terms shall be resolved through mediation or, if necessary, arbitration in [Your Jurisdiction].

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14. Changes to Terms and Conditions

We may revise or update these Terms and Conditions from time to time. Any changes will be posted on the Site and will be effective immediately upon posting. We encourage you to review this page regularly to stay informed about any updates.

15. Contact Information

If you have any questions, concerns, or inquiries regarding these Terms and Conditions, or if you wish to exercise your rights under GDPR, please contact us at: contact@oanarotariu.com